Our Services
Comprehensive healthcare operational solutions designed to optimize your practice
Healthcare Solutions
Five Core Service Lines
Integrated solutions for healthcare practices of all sizes
RCM (Revenue Cycle Management)
End-to-end revenue optimization
Complete revenue cycle management from patient registration through final payment collection.
Assist
Virtual medical assistants
Skilled virtual medical assistants for administrative and clinical support tasks.
Labs
Laboratory management
Comprehensive laboratory operations management and workflow optimization.
Care
Patient care coordination
Patient care coordination and remote patient monitoring solutions.
Support
Technical & operational support
Comprehensive technical and operational support for healthcare systems.
Service Blueprints
Problem → Solution → Artificial Intelligence Assist
Comprehensive workflows that identify challenges, implement solutions, and leverage Artificial Intelligence for optimal outcomes
Eligibility & Prior Auth
Preventable denials and delays from missed eligibility, COB, and auth.
Eligibility auto‑checks 7 days/72 hrs/24 hrs pre‑visit; auth desk with payer queues; clinical packet templates; clocked SLAs and escalations.
OCR pulls clinicals from notes; bot completes portal forms; model predicts auth approval likelihood and flags missing criteria.
Coding & Documentation
Incomplete notes, modifier errors, and inconsistent leveling.
Specialty prompts, coder QA cycles, real‑time rules, and weekly feedback to providers with examples.
NLP compares note content to LCD/NCD and suggests codes/modifiers with confidence scores.
Claim Scrubbing & Submission
Rejections for formatting, NPI/taxonomy, CLIA/device IDs.
Payer‑tuned edit packs, CLIA/device validation, ordering/referring checks, and same‑day resubmission.
Model learns payer idiosyncrasies and pre‑emptively adjusts claims.
Denials & Appeals
Scattered denials, weak appeals, underpayments missed.
Denial normalization, playbooked appeals, underpayment engine, and recovery workflows.
Drafts appeal letters with citations to policy and medical necessity, ranked evidence attachments.
AR & Patient Pay
Oldest‑first follow‑up, low self‑pay conversion.
Collectability‑scored AR queues; clear statements; SMS/IVR pay paths; payment plans.
Propensity‑to‑pay models route accounts to the right workflow at the right time.
Laboratory Ops
Interface drops, manual entry, slow TAT, fuzzy downtime.
Interface watchdogs, auto‑retry, routing rules, autoverification, and tested downtime kits.
Pattern detection flags analyzer drift and predicts bottlenecks; LLMs summarize validation.
Remote Programs (RPM/CCM/TCM/BHI)
Minutes not logged, alerts unmanaged, billing inconsistent.
Daily device sync, alert triage, time logging, monthly packet assembly.
Auto‑drafts monthly summaries; anomaly detection for silent devices; escalations when thresholds breach.
Integrations (Payer/Provider)
Systems don't talk; duplicate entry; data mismatch.
HL7/X12/API bridges, master data mapping, reconciliation reports.
Fuzzy matching reconciles patient/claim records; flags suspect merges.
What Happens First (Your Starting Line)
Structured implementation approach for immediate impact
Free Baseline Review
Denial mix, AR roll, auth TAT, RPM capture, lab TAT comprehensive assessment.
Quick Wins in 30 Days
Eligibility gates, auth desk, scrubber rules, denial taxonomy implementation.
Quarter Plan
AR scoring live, dashboarding, autoverification pilots, staffing shifts optimization.
Why Choose Health Square
Proven Healthcare Expertise
Trusted by healthcare practices nationwide
Years Experience
Deep healthcare industry expertise across all service lines
Practices Served
Successfully supporting healthcare practices nationwide
Support Available
Round-the-clock support for critical healthcare operations
Client Testimonials
What Healthcare Practices Say About Us
"Before Health Square, we were drowning in denied claims and administrative overhead. Within 90 days of implementation, we saw a 31% increase in clean claim submissions and 43% reduction in denials. Their AI-powered system flags potential issues before submission—it's like having a revenue cycle expert reviewing every claim 24/7."
Dr. Sarah Johnson
Practice Manager at Riverside Medical Care
"As a high-volume orthopedic practice, documentation was killing us. Health Square's virtual scribes and medical coders freed up 4-6 hours of my day. I'm seeing more patients, finishing notes in real-time, and actually leaving the office at a reasonable hour. My coding accuracy went from 82% to 97%, which directly improved our reimbursements."
Dr. Michael Rodriguez
Orthopedic Surgeon at Downtown Orthopedic Center
"We launched our Remote Patient Monitoring program with Health Square, and it went from a money-losing venture to generating over $300 per patient monthly. They handle everything: device setup, patient enrollment, clinical monitoring, data analysis, and billing. We just review the alerts and collect the revenue. It's been transformational for our chronic care management."
Lisa Chen, RN
Office Manager at Pediatric Care Specialists
"The numbers don't lie: 98.5% clean claim rate, 3-5% increase in monthly collections, and we cut staffing costs by 75% using their hybrid offshore model. Their team learned our EHR workflows in two weeks and now handles everything from prior authorizations to denial management. Best decision we've made in five years."
Dr. Robert Turner
Cardiologist at Heart Care Associates
"Oncology billing is notoriously complex, but Health Square's AI system predicted our claim denials with 85% accuracy. We now fix coding errors before submission rather than fighting appeals afterward. First-pass approval rates jumped 20-30% in Q1. Their team understands both the clinical and billing side of cancer care, which is rare."
Dr. Maria Gonzalez
Oncologist at Cancer Care Center
"Our lab processes thousands of specimens weekly, and turnaround time is everything. Health Square's auto-verification rules and HL7 integration reduced our TAT by 15-25%. We passed our CAP inspection with zero findings, and our LIS now seamlessly communicates with all our instruments. The efficiency gains have been remarkable."
Dr. Jennifer Williams
Lab Director at Genomics Laboratory
