Knowledge Base

Frequently Asked Questions

Get answers to common questions about our healthcare revenue cycle management services.

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Contact our healthcare RCM experts to learn how we can help optimize your practice's revenue cycle. Our team provides personalized solutions for your specific needs.

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RCM Services

Provider Credentialing

Eligibility Verification

Authorization Management

Revenue Cycle

Medical Claim Coding

AR Aging Management

Payment Posting

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FAQ

Virtual Assistance

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666 Plainsboro Road, Suite # 648, Plainsboro, NJ 08536

Phone: +1 609-505-1209 | Email: info@healthsquareinc.com

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Knowledge Base

Frequently Asked Questions

What RCM services do you provide?

We offer comprehensive revenue cycle management services including provider credentialing, eligibility verification, authorization management, medical claim coding, AR aging management, payment posting, and virtual assistance to maximize your practice's revenue and compliance.

How long does the credentialing process take?

The credentialing process typically takes 60-120 days depending on the payer and complexity. We handle everything from CAQH profile setup to primary source verification, application submission, and follow-up to ensure timely approvals.

Do you work with both medical and dental practices?

Yes, HealthSquare Inc specializes in revenue cycle management for both medical and dental practices. Our team has expertise across various specialties and understands the unique requirements of different healthcare practices.

What specialties does Health Square support?

We specialize in Orthopedic Surgery, Cardiology, Oncology, DME/HME, Urgent Care, Genomics Laboratory, and Gastroenterology. Our team has deep expertise in the unique billing, coding, and compliance requirements of each specialty.

How can virtual assistants help my practice?

Our HIPAA-compliant virtual assistants handle medical scribing, billing support, prior authorization requests, and front-desk operations. This allows your in-house staff to focus on patient care while reducing operational costs by up to 60% without compromising quality.

What laboratory informatics services do you offer?

We provide instrument interfacing, auto-verification of results, result routing, LIS/Beaker mapping, and downtime readiness for diagnostic, pathology, and reference labs. All solutions are built to maintain CLIA and CAP compliance standards.

Do you support Remote Patient Monitoring (RPM) programs?

Yes, we offer complete RPM solutions including Bluetooth-connected medical devices, live monitoring dashboards, patient onboarding, data analysis, and CPT 99457/99458 billing support. We handle the entire workflow from setup to billing.

How do you improve claim acceptance rates?

What is your denial management process?

How quickly can you reduce our accounts receivable?

Which EHR and practice management systems do you support?

How do you ensure HIPAA compliance and data security?

What kind of reporting and analytics do you provide?

How do you handle prior authorizations and eligibility verification?

What are your pricing models and contract terms?

How do you stay updated with changing regulations and payer requirements?

How do you handle denial management?

Our denial management process includes analyzing denial patterns, identifying root causes, filing timely appeals with supporting documentation, tracking appeal outcomes, and implementing preventive measures. We typically improve clean claim rates by 15-25% within the first 90 days.

What security measures do you have in place?

We maintain HIPAA compliance with end-to-end encryption, secure data centers, regular security audits, staff training, and signed Business Associate Agreements (BAA). Our systems undergo annual penetration testing and maintain compliance with industry security standards.

What is your pricing model?

How quickly can we get started?

Most practices can be onboarded within 2-4 weeks. This includes system integration, staff training, workflow setup, and initial testing. For urgent needs, we offer expedited onboarding options. Our implementation team ensures a smooth transition with minimal disruption to your operations.

Need Help Getting Started?

Contact Us

Contact Us

Explore

About HealthSquare

Our Solutions

Our Blog

RCM Services

Provider Credentialing

Eligibility Verification

Authorization Management

Revenue Cycle

Medical Claim Coding

AR Aging Management

Payment Posting

Support

FAQ

Virtual Assistance

Contact Us

© 2024 HealthSquare Inc. All Rights Reserved.

666 Plainsboro Road, Suite # 648, Plainsboro, NJ 08536

Phone: +1 609-505-1209 | Email: info@healthsquareinc.com